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We're here to help, whether you've used TopLeft for a few days, a few years, or haven't used it before at all.
Our support hours are 8:30 AM to 5 PM Pacific time weekdays.
If your request has to do with a service interruption, first check our status page.
Make a Support Ticket
The help desk is for assistance with TopLeft configuration, usage, and non-urgent operational issues (for example, data not being quite up-to-date).
To make a support ticket, do one of these:
- Email help@topleft.team
- Register at the support portal and submit your ticket using the form there. The portal allows you to see your history of tickets.
Report an Operational Problem
To report a high-impact, urgent operational problem that's slipped through our monitoring (for example, your app fails to load or data synchronization is severely delayed), submit the form at https://incident.topleft.team/ . This will page the on-call engineer.
Report a Security Problem
We have a channel specifically for security issues.
Sales and Billing Enquiries
Email sales@topleft.team.
Chat with Us
Click this button at the bottom-right corner of the screen:
Attend a Training Session
Phone Us
604-824-2772