How to report a security concern
At TopLeft, we take the security of our products and services very seriously. We are committed to ensuring that our systems are secure and that any vulnerabilities or security issues are promptly identified and addressed. To achieve this, we encourage our customers, security researchers, and ethical hackers to report to us any security problems they discover.
Reporting Security Problems
If you have discovered a security problem or vulnerability in any of our products or services, we kindly request that you report it to our dedicated security team as soon as possible. Your cooperation helps us maintain the highest level of security and protect both our platform and our customers.
How to Report a Security Problem
To report a security problem, please send an email to our dedicated security notification address: security@topleft.team.
What to Include in Your Report
When reporting a security problem, please include the following details to help us understand and address the issue more efficiently:
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Description of the Issue: Provide a detailed description of the security problem, including where and how you discovered it.
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Relevant URLs or Resources: Specify the URLs or other resources that are affected by the security problem.
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Steps to Reproduce: If possible, provide a step-by-step guide on how to reproduce the issue.
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Any Supporting Files or Evidence: If you have any relevant files or evidence, such as screenshots or logs, please attach them to your email.
Security Response
Our security team will review your report and acknowledge receipt within a reasonable timeframe. We will work diligently to validate and address the security problem as quickly as possible.
Responsible Disclosure
We encourage responsible disclosure, and we request that you do not publicly disclose the details of the security problem until we have had a reasonable amount of time to address and resolve it. This allows us to protect our users and provide a secure environment.