How to Contact Us for Help

All the ways to get help from TopLeft

We're here to help, whether you've used TopLeft for a few days, a few years, or haven't used it before at all.

Our support hours are 8:30 AM to 5 PM Pacific time weekdays.

If your request has to do with a service interruption, first check our status page.

Make a Support Ticket

The help desk is for assistance with TopLeft configuration, usage, and non-urgent operational issues (for example, data not being quite up-to-date).

To make a support ticket, do one of these:

  • Email
  • Register at the support portal and submit your ticket using the form there. The portal allows you to see your history of tickets.

Report an Operational Problem

To report a high-impact, urgent operational problem that's slipped through our monitoring (for example, your app fails to load or data synchronization is severely delayed), submit the form at . This will page the on-call engineer.

Report a Security Problem

We have a channel specifically for security issues.

Sales and Billing Enquiries


Chat with Us

Click this button at the bottom-right corner of the screen:

Attend a Training Session

Join a training session.

Phone Us